FREE SHIPPING FOR ORDERS OVER $125



Postage and Delivery

DELIVERY & SHIPPING
We offer shipping to Australia and New Zealand.


Australia
Australia Post usually handle all of our orders. All articles are sent via express post 
Rods are send via Aus Post or Fastaway Couriers

Postage Costs:
Flat Rate $10.00
All orders over $125 in value will get free Express Post Shipping (** excluding rod orders)

Express post should be
 take 1-3 working days unless the customer is located outside the Australia Post Local Service. 

Rods
All rod shipments have a flat rate of $20. Please allow extra time for rod deliveries, base times are 5-7 Business days for rod deliveries. 
Please be aware that some rural address may incure additional delivery charges for rods.


Order Tracking
Australia Post https://m.auspost.com.au/view/tracking
Fastaway Couriers http://www.fastway.com.au/courier-services/track-your-parcel

New Zealand
Postage Costs: Flat rate postage of $15.00
We do not ship rods to NZ currently.


International
Please email thelurepro@gmail.com for all international orders.

Note
If your order is has not arrived in the durations shown above please do not hesistate to contact us either by Phone or Email.

PLEASE if you have any urgent deliveries contact us directy to try and ensure your parcel gets to you in the required timeframe.

RETURN AND REFUND

Returns for refund will only be accepted within 7 days of you receiving the goods. Returned goods must be in its original condition and be in the original packaging. Shipping and handling cost are not refundable. This return for refund policy is applicable only for manufacturing defects to the product and not for change of mind, and lack of expertise for use of product. All products are visually checked for manufacturing defects before shipment.

Any incorrect, missing or damaged items received must be reported within 24 hours of you receiving the delivery. If item(s) received is not what was ordered please do not open the sealed package in which it was sent. Any attempt to use the incorrect item will be deemed to be acceptance by the customer of the item(s) as a satisfactory substitute for the one that was ordered and no further claim can be raised thereafter.

thelurepro.com.au owns the title of any extra goods shipped with your order that have been despatched in error.